Organisational Behaviour - BBA(CAM)/ BCAM 202 - 4th sem - end term - 2005

Time : 3 Hours Maximum Marks : 75

Note: Attempt five questions from Part-A and carry 3 marks each.
Attempt four questions from Part-B and carry 15 marks each.

PART-A (MARKS : 5 X 3 = 15)
Q.1 Explain the meaning and implications of individual differences.
Q.2 Write a note an Johari Window.
Q.3 Why do individuals join informal groups?
Q.4 Explain the meaning of Charismatic Leader.
Q.5 Write a note On force-field analysis.
Q.6 "Conflicts are not always dy-functional". Comment.
Q.7 Explain the major requirements of team effectiveness.

PART-B (MARKS : 4 X 15 = 60)
Q.8 "Organizational Behaviour represents interactions among individuals, groups and the Organization". Elucidate the statement.

Q.9 Explain the meaning of the term "perception". What are the
implications of perception for management? How does management affect perception of people in the organization?

Q.10 What is the meaning of group dynamics? Why informal groups come into existence? How do they affect the functioning of a formal
organization?

Q.11 Why do people resist change? How can such resistance be managed?

Q.12 Explain the process of conflict in an organization. Discuss various strategies for handling conflicts in an organisation.

Q.13 Write a note on Transactional Analysis.

Q.14 Explain in detail the situational approach to leadership.